Why is a returned book still on my account?
Answer
Smart return boxes are available outside the James Joyce Library and in the lobby of the Veterinary Science Library.
The James Joyce Return Box is available 24/7. It is located to the right of the main entry door into the James Joyce Library building.
The Vet return box is only available when the Veterinary Science building is open.
Both smart return boxes offer real-time returns of library books.*
The Health Science Library return box is not a smart return box, this means that books returned to it after 9pm or at the weekend will not be removed from your account until the Library reopens. This may cause a short delay, but books will be cleared from your account as quickly as possible.
If you need further assistance, please contact libraryinfo@ucd.ie with your name and student number, and a member of staff will check the status of your book.
*Exceptions apply to pamphlets, inter-library loans, and items where the user is instructed to return to the desk only.