Q. I am trying to access an e-resource from off campus but I get an ‘Unable to set authorisation cookie’ error message. What is this?​

Answer

You may see a cookies error message when logging into OneSearch from off campus e.g. ‘Unable to set authorisation cookie’.  The most common cause for this error is browser, firewall, or personal privacy product blocking the off campus cookie from being set.


Please try a different browser or you can refresh the browser cache which may resolve the issue.

 

If you are still having difficulties please fill out the E-Resources Support form
  • Last Updated 16 Sep, 2021
  • Views 3
  • Answered By Samantha Drennan

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